Today and overdue views
Give every agent a focused list of customer actions that need attention now.
WhatsApp follow-up automation
Never lose a WhatsApp deal to a forgotten follow-up
Qonvera turns follow-up promises into visible work, helping agents know who needs a reply today and helping managers see where revenue may be slipping away.
One connected workspace Three specialized AI agents Built for every sales team Channel-aware by design
Why Qonvera
Most missed deals do not need another campaign. They need the promised reply.
Customer commitments often disappear inside busy chat lists. Qonvera connects each follow-up to the conversation, customer, owner, and deal so the next action remains visible.
Instead of forcing agents to update a separate system after every conversation, Qonvera keeps customer communication and revenue work connected. Teams gain speed without giving up ownership or visibility.
Core capabilities
Capabilities that move the conversation forward.
Snooze with context
Reschedule follow-ups without losing the reason, conversation, or deal behind them.
Suggested next steps
Ask Sales Assistant for suggested next steps, then review the customer context before deciding how to follow up.Explore Sales Assistant guidance
Compliant re-engagement
Use approved templates when conversations fall outside WhatsApp’s customer-service window.
Made for practical workflows
Built around the way customer teams actually work.
Use Qonvera wherever sales and service depend on timely, contextual conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram.
- Quotation follow-ups
- Purchase decisions
- Delivery confirmation
- Dormant lead re-engagement
Common questions
What teams ask about whatsapp follow-up automation.
Can agents see all follow-ups due today?
Yes. Qonvera organizes follow-ups into focused views such as overdue, due today, upcoming, and snoozed.
Are follow-ups connected to deals?
Yes. Follow-up activity remains connected to the customer conversation and sales opportunity for complete context.
What happens outside the 24-hour window?
Teams can work with approved WhatsApp message templates for compliant re-engagement outside the customer-service window.
Does scheduling a follow-up automatically send a WhatsApp message?
A scheduled follow-up creates work with an owner and due time; it is not, by itself, a sent message. Automated actions depend on the configured recipe, plan, permissions, and channel eligibility. Check the action and message status rather than assuming a reminder contacted the customer.
What should we configure before using follow-up automation?
Agree who owns each next step, configure the relevant pipeline and services, and prepare approved templates for eligible re-engagement. Test one customer-initiated enquiry, its due-today queue entry, and its recorded outcome before expanding the workflow.Read WhatsApp setup and messaging requirements
How is follow-up management different from the Receptionist agent?
Follow-up management organizes promised actions and timing. Receptionist responds to incoming enquiries using your approved knowledge and hands conversations over to your team when needed. Keep human ownership clear; neither removes the need for Meta-approved templates when required.Meet Receptionist and its human handover role
Turn conversations into revenue
See how Qonvera fits your team.
Get a focused walkthrough built around your customer messaging workflow.