Shared WhatsApp inbox

One WhatsApp inbox for your entire customer team

Stop forwarding screenshots and asking who replied. Qonvera gives every conversation an owner, every teammate the right context, and every manager a clear view of customer activity.

Explore capabilities
One connected workspace AI-powered guidance Built for every sales team Channel-aware by design
Why Qonvera

Shared numbers should create teamwork—not confusion.

As message volume grows, teams need more than a connected device. Qonvera organizes incoming conversations, makes ownership visible, and keeps internal collaboration separate from customer replies.

Instead of forcing agents to update a separate system after every conversation, Qonvera keeps customer communication and revenue work connected. Teams gain speed without giving up ownership or visibility.

Core capabilities

Everything your team needs to move the conversation forward.

01

Clear assignments

Route conversations to the right agent and make ownership visible to the whole team.

02

Internal collaboration

Add notes and preserve handover context without exposing internal discussion to customers.

03

Complete customer history

Keep conversations, files, follow-ups, and deal activity connected to one customer record.

04

Manager visibility

Understand workload, response activity, and where important customer conversations are waiting.

Made for practical workflows

Built around the way customer teams actually work.

Use Qonvera wherever sales and service depend on timely, contextual conversations across WhatsApp, Instagram, and Facebook Messenger.

  • Sales teams
  • Customer service teams
  • Branch operations
  • Multi-location operations
Common questions

What teams ask about shared whatsapp inbox.

Can several agents reply from the same WhatsApp number?

Yes. A shared inbox allows authorized agents to manage conversations from the same business number while preserving clear ownership and history.

Can agents leave internal notes?

Yes. Teams can preserve internal context for handovers and collaboration without sending those notes to the customer.

How does assignment help response time?

Assignments make responsibility explicit, reducing duplicated replies and conversations that wait because nobody knows who owns them.

Turn conversations into revenue

See how Qonvera fits your team.

Get a focused walkthrough built around your customer messaging workflow.