Clear assignments
Route conversations to the right agent and make ownership visible to the whole team.
Stop forwarding screenshots and asking who replied. Qonvera gives every conversation an owner, every teammate the right context, and every manager a clear view of customer activity.
As message volume grows, teams need more than a connected device. Qonvera organizes incoming conversations, makes ownership visible, and keeps internal collaboration separate from customer replies.
Instead of forcing agents to update a separate system after every conversation, Qonvera keeps customer communication and revenue work connected. Teams gain speed without giving up ownership or visibility.
Route conversations to the right agent and make ownership visible to the whole team.
Add notes and preserve handover context without exposing internal discussion to customers.
Keep conversations, files, follow-ups, and deal activity connected to one customer record.
Understand workload, response activity, and where important customer conversations are waiting.
Use Qonvera wherever sales and service depend on timely, contextual conversations across WhatsApp, Instagram, and Facebook Messenger.
Yes. A shared inbox allows authorized agents to manage conversations from the same business number while preserving clear ownership and history.
Yes. Teams can preserve internal context for handovers and collaboration without sending those notes to the customer.
Assignments make responsibility explicit, reducing duplicated replies and conversations that wait because nobody knows who owns them.
Get a focused walkthrough built around your customer messaging workflow.